Shipping

At PRIME PAWS, we strive to provide the best shopping experience for our valued customers. As part of our commitment to exceptional service, we offer a transparent and convenient shipping policy. In this page, we will explain the details of our shipping process, including the shipping method and any associated costs.

Shipping Method

All orders placed with us are shipped via USPS Ground Advantage. This reliable shipping method ensures that your package arrives safely and in a timely manner. USPS Ground Advantage is known for its efficiency and professionalism, making it the perfect choice for delivering your pet treats and products.

Shipping Costs

One of the many benefits of shopping with PRIME PAWS is our free shipping offer. We understand the importance of affordability, especially when it comes to providing the best for your furry friends. That's why we offer free shipping for all orders over $30.

For orders below $30, a flat shipping fee will be applied. This fee will be calculated based on the weight and dimensions of the package, ensuring that you receive the most accurate and fair shipping cost possible.

Tracking Your Order

We want to keep you informed every step of the way. Once your order has been processed and shipped, you will receive a tracking number via email. This tracking number allows you to monitor the progress of your package and estimate its arrival date.

Simply visit the USPS website and enter your tracking number to access real-time updates on the location and status of your shipment. This feature provides peace of mind, knowing that you can easily track your order until it reaches your doorstep.

International Shipping

At this time, PRIME PAWS only offers shipping within the United States. We apologize for any inconvenience this may cause to our international customers. However, we are continuously exploring options to expand our shipping capabilities and serve customers worldwide.

Contact Us

If you have any questions or concerns regarding our shipping policy, please do not hesitate to reach out to our customer support team. We are here to assist you and provide the information you need to make informed decisions about your purchase.

Thank you for choosing PRIME PAWS as your trusted source for high-quality pet treats and products. We appreciate your business and look forward to serving you again in the future.